FREE SHIPPING ON ORDERS OVER $75
AURAGLO BEAUTY – Return, Refund, Shipping & Privacy Policies
AURAGLO BEAUTY – RETURN POLICY
At AURAGLO BEAUTY, your satisfaction is important to us. We take pride in creating high-quality skincare products and want you to feel confident with every purchase.
Returns
We accept returns within 14 days of delivery for unused and unopened items in their original packaging.
To be eligible for a return:
Product must be unused and unopened
1) Product must be in original packaging
2) Proof of purchase or order confirmation is required
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
1) Opened or used skincare products
2) Items marked as final sale
3) Gift cards
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
1) Your order number
2) Photos of the item and packaging
We will gladly replace the item or issue a refund if approved.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Exchanges
We currently replace items only if they are defective or damaged.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
For return requests or questions, please contact us at:
AURAGLO BEAUTY
Email: infoauraglobeauty@gmail.com
Website: www.auraglobeauty.com
AURAGLO BEAUTY – SHIPPING POLICY
We are committed to delivering your order safely and quickly.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days (if available)
Shipping times may vary during holidays, promotions, or high-volume periods.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your package.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method you select.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. AURAGLO BEAUTY is not responsible for packages shipped to incorrectly entered addresses.
Lost or Delayed Packages
We are not responsible for delays caused by carriers, weather conditions, or transit issues. If your package is lost, contact us, and we will do our best to assist you.
Questions?
Contact us at: infoauraglobeauty@gmail.com
AURAGLO BEAUTY- PRIVACY POLICY
At Auraglo Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect:
Personal Information
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment information (processed securely through third-party payment providers)
Automatically Collected Information
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate regarding orders and inquiries
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Send promotional emails and special offers (with your consent)
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Improve our website and customer experience
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Prevent fraud and maintain website security
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Comply with legal obligations
3. Payment Processing
Auraglo Beauty does not store or have access to your full credit card information.
Payments are processed through secure third-party payment providers that maintain industry-standard security measures.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
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Remember your preferences
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Improve website functionality
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Analyze website traffic
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Personalize your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing Your Information
Auraglo Beauty does not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to:
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Process payments
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Deliver orders
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Provide email marketing services
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Operate and improve our website
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Comply with legal requirements
6. Email Marketing
If you subscribe to our mailing list, we may send promotional emails about new products, sales, and company updates.
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Opt out of marketing communications