Frequently Asked Questions
How long does shipping take?
Orders are processed within the timeframe listed on our website. Delivery times vary based on method and destination.
Are your products suitable for sensitive skin?
Our products are formulated with skin-loving ingredients. We always recommend performing a patch test before first use.
Can I use multiple Auraglo products together?
Yes. Our products are designed to complement one another. Introduce new products gradually and monitor how your skin responds.
About Auraglo
Product Care
Brightening Collection
Ingredients & Safety
Contact & Shipping
About Auraglo Beauty
Handcrafted Luxury
Every Auraglo Beauty product is handcrafted in small batches to help ensure exceptional quality, consistency, and attention to detail.
What makes Auraglo Beauty different?
Auraglo Beauty stands out through our small-batch production and a unique blend of luxury cosmetic science with botanical extracts. We prioritize skincare that is both effective and an indulgent sensory experience.
Soap & Product Questions
Why doesn't my soap create lots of bubbles?
Our handcrafted soaps are intentionally formulated to produce a rich, creamy, lotion-like lather instead of large, airy bubbles. This luxurious lather gently cleanses while helping leave your skin feeling soft, smooth, and moisturized.
Does a creamy lather mean the soap isn't cleaning my skin?
Not at all. In fact, a creamy lather often indicates a higher concentration of moisturising oils like shea butter or olive oil. Our natural process focuses on deep cleaning without stripping your skin’s natural barrier.
Brightening Collection
What is kojic acid?
Kojic acid is a skincare ingredient commonly used in cosmetic products formulated to promote a brighter, more even-looking complexion.
What are the benefits of turmeric in skincare?
Turmeric has long been used in beauty rituals and is valued for helping skin appear brighter while supporting a healthy-looking complexion.
Ingredients & Safety
Do your soaps contain harsh detergents?
Our handcrafted soap bars are made without harsh detergent cleansers commonly found in many commercial bars, creating a gentle and luxurious experience.
Can I use multiple Auraglo products together?
Yes. Our products are designed to complement one another. Introduce new products gradually and monitor how your skin responds.
Contact & Shipping
Need help with a question?
Our team is always happy to help. Visit our Contact page to submit your questions, and we'll respond as quickly as possible.
How long does shipping take?
Orders are processed within the timeframe listed on our website. Delivery times vary based on method and destination.